In determining this, one problem is that cost estimates tend to understate costs such as user support and downtime productivity losses.

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These are the kinds of questions that are useful when a systems analyst wants to understand a larger process or draw out the interviewee"s opinions, attitudes, or suggestions.
Systems analysts use this kind of question when they want information that is more specific, or when
These methods develop a system incrementally, by building a series of prototypes and constantly adjusting them to user requirements.
​If one of these is available, analysts can use it to develop models and enter documentation from the joint application development (JAD) session.
One of its risks is that a system might work well in the short term, but the corporate and long-term objectives for the system might not be met.
​_____ is a model that asks the traditional fact-finding questions in a systems development context.
​_____ is a fact-finding technique that can help a systems analyst understand how the current system is supposed to work.
​_____ are important to a systems analyst who must work with people at all organizational levels, balance conflicting needs of users, and communicate effectively.
The equipment rental system must not execute new rental transactions for customers who have overdue accounts
​When studying an information system, illustrations of actual documents should be collected using a process called _____.
​When preparing a representative sample from a list of 200 customers who complained about errors in their statements, a _____ might select any 20 customers.
​When preparing a representative sample from a list of 200 customers who complained about errors in their statements, a _____ could ensure the sample is balanced geographically by selecting five customers from each of four zip codes.
​When preparing a representative sample from a list of 200 customers who complained about errors in their statements, a _____ might select every tenth customer for review.
​When phrasing interview questions, a systems analyst should avoid _____ that suggest or favor a particular reply.
​Using _____, an analyst can show business functions and break them down into lower-level functions and processes.
​To evaluate _____, a systems analyst needs information about projected future volume for all outputs, inputs, and processes.
​The _____ phase of the SDLC includes four main activities: requirements modeling, data and process modeling, object modeling, and consideration of development strategies.
​The term _____ refers to a system"s ability to handle increased business volume and transactions in the future.

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​The process of concentrating on what is said in an interview and noticing any nonverbal communication that takes place is called _____.
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