If the alarm you set through the Clock app on your surfacetoairnewyork.com Android machine is unreliable a software pest is most likely the cause of the problem. To rid your an equipment of together a an insect please follow the steps below.

You are watching: My alarm didn t go off

Note:before following the listed below steps it"s precious checking to make sure that the volume for the alarm you set isn"t too low (bear in mind that you can collection different volume levels for separate alarms).

Clear the Clock app"s data

1. Native the Home display touchApps.

2. Touch

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Settings(you might need come swipe left or best to locate it first).

3. TouchApplication Manager(you might need to scroll under or touch theMoretab very first to locate it).

4. Swipe left number of times to view theAlllist that apps.

5. TouchClock(scroll down to locate it: the apps are noted in alphabetical order).

6. TouchClear data.

7. Go ago to the home screen, accessibility the Clock app and then collection an alarm to walk off a couple of minutes from now. If the alarm goes turn off on time you"ve likely gained rid that the bug. If not, proceed to the following section.

Perform a software program update

Perform a software application update byfollowing the steps below (note the these steps might differ slightly for your details smartphone or tablet):

1. Native the Home display touchApps.

2. TouchSettings(you might need come swipe left or ideal to locate it first).

3. TouchAbout device(you may need to touch theMoretab first).

4. TouchSoftware update.

5. TouchUpdate.

6. Go back to the residence screen, accessibility the Clock app and then set an alarm to go off a pair of minute from now. If the alarm goes off on time you"ve likely gotten rid that the bug. If not, continue to the next section.

Perform a manufacturing facility reset

Follow the steps listed below to execute a manufacturing facility reset.

1. Earlier up every the media, message messages, etc that you great to save. This have the right to be donethrough Kies on your PC. A manufacturing facility reset will wipe her phone clean, restoring the software application to just how it was when the machine left the factory.

2. Native the Home display touchSettings.

3. TouchBack up and also reset.

4. TouchFactory data reset.

5. TouchReset device.

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6. Go back to the house screen, accessibility the Clock app and then set an alarm to walk off a couple of minutes from now. If the alarm goes off on time you"ve likely acquired rid of the bug. If not, your devicemay call for an engineer"s attention.Please clickhereto find the location and also contact details of her nearest surfacetoairnewyork.com company centre come arrange to have your maker examined by one expert.